Co-Designing an AI Chatbot to Improve Patient Experience in the Hospital: A human-centered design case study of a collaboration between a hospital, a university, and ChatGPT

Published in 2024 CHI Conference on Human Factors in Computing Systems, 2024

Recommended citation: Wang X., Abubaker S., Babalola G. & Tulk Jesso S. (2024). "Co-Designing an AI Chatbot to Improve Patient Experience in the Hospital: A human-centered design case study of a collaboration between a hospital, a university, and ChatGPT." Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems